Service Transition (ST)
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Service Trasition(ITIL-ST)

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Venue:

Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka 1213, Bangladesh
Telephone: +880 (2) 9891190, +880 (2) 8836875, Cell No: (88) 01680878839, (88) 01193070284

Workshop Details

Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka-1213, Bangladesh
Telephone: +880-2-9891190
+880 (2) 8836875
Cell No: 01193070284 , 01680878839

Certification

EXIN/TUB

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Service Trasition(ITIL-ST)

Overview:

Service Transition phase focuses on the “V Model”; ensuring validations at various stages of Build, Test and Implement are in line to the signed-off specifications for that stage. It detects early failures and ensures faulty Services do not creep into “Operations”.

Prerequisite:

You should have passed ITIL Foundation prior before attending this course.

Duration:

03 Days

Course Objectives:

  • Enable projects to estimate the cost, timing, resource requirement and risks associated with the Service Transition stage more accurately
  • Result in higher volumes of successful change
  • Be easier for people to adopt and follow
  • Reduce the effort spent on managing the Service Transition test and pilot environments
  • Improve expectation setting for all stakeholders involved in Service Transition including customers, users, suppliers, partners and projects
  • Increase confidence that the new or changed service can be delivered to specification without unexpectedly affecting other services or stakeholders
  • Ensure that new or changed services will be maintainable and cost-effective

Course Details:

  • Introduction to Service Transition
  • Service Transition Principles
  • Management and control of all Service Transition activities
  • Service Transition Related activities around communications, commitment and organizational change
  • Organizing Service Transition
  • Control and coordination of Service Transition technology related activities
  • Analysis, justification and selection of the implementation approaches, challenges, critical Success factors and risks

Training Calendar

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AMS Campus Facilities

  • Two Air conditioned seminar halls with projector & audio system [Maximum Capacity up to 50 persons] including video recording capacity.
  • Two different PC Labs (Air conditioned)
  • Centralized server
  • Internet / WIFI facilities
  • Practice facilities in LABS
  • Online Exam Centre
  • Cafeteria & Own cook facility
  • Large lobby with natural surroundings
  • Huge Parking Space
  • Waiting Lounge
  • Distance education facilities
  • Printer, Scanner etc logistics facilities
  • Special Guest Room
  • Registration Booth Arrangement Space
  • 3 Star Accommodation arrangements for foreign guests on demand in walking distance from the center.
    ………and many more

Contact AMS

Academy of Management & Science (AMS)
House #450, Road # 31, New DOHS,Mohakhali, Dhaka-1206, Bangladesh
Cell No: (88) 01616004108
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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