Service Transition (ST)
Service Times: 9am and 10:30am
6399 North Wells Road, Bigtownville, CO 32748
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Service Trasition(ITIL-ST)

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Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka 1213, Bangladesh
Telephone: +880 (2) 9891190, +880 (2) 8836875, Cell No: (88) 01680878839, (88) 01193070284

Workshop Details

Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka-1213, Bangladesh
Telephone: +880-2-9891190
+880 (2) 8836875
Cell No: 01193070284 , 01680878839




Service Trasition(ITIL-ST)


Service Transition phase focuses on the “V Model”; ensuring validations at various stages of Build, Test and Implement are in line to the signed-off specifications for that stage. It detects early failures and ensures faulty Services do not creep into “Operations”.


You should have passed ITIL Foundation prior before attending this course.


03 Days

Course Objectives:

  • Enable projects to estimate the cost, timing, resource requirement and risks associated with the Service Transition stage more accurately
  • Result in higher volumes of successful change
  • Be easier for people to adopt and follow
  • Reduce the effort spent on managing the Service Transition test and pilot environments
  • Improve expectation setting for all stakeholders involved in Service Transition including customers, users, suppliers, partners and projects
  • Increase confidence that the new or changed service can be delivered to specification without unexpectedly affecting other services or stakeholders
  • Ensure that new or changed services will be maintainable and cost-effective

Course Details:

  • Introduction to Service Transition
  • Service Transition Principles
  • Management and control of all Service Transition activities
  • Service Transition Related activities around communications, commitment and organizational change
  • Organizing Service Transition
  • Control and coordination of Service Transition technology related activities
  • Analysis, justification and selection of the implementation approaches, challenges, critical Success factors and risks

Training Calendar

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AMS Campus Facilities

  • Two Air conditioned seminar halls with projector & audio system [Maximum Capacity up to 50 persons] including video recording capacity.
  • Two different PC Labs (Air conditioned)
  • Centralized server
  • Internet / WIFI facilities
  • Practice facilities in LABS
  • Online Exam Centre
  • Cafeteria & Own cook facility
  • Large lobby with natural surroundings
  • Huge Parking Space
  • Waiting Lounge
  • Distance education facilities
  • Printer, Scanner etc logistics facilities
  • Special Guest Room
  • Registration Booth Arrangement Space
  • 3 Star Accommodation arrangements for foreign guests on demand in walking distance from the center.
    ………and many more

Contact AMS

Academy of Management & Science (AMS)
House #450, Road # 31, New DOHS,Mohakhali, Dhaka-1206, Bangladesh
Cell No: (88) 01616004108
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Academy Location