MS Exchange Server 2010:Configure, Manage, upgrading & Troubleshoot
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MS Exchange Server 2010: Configure, Manage, upgrading & Troubleshoot

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Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka 1213, Bangladesh
Telephone: +880 (2) 9891190, +880 (2) 8836875, Cell No: (88) 01680878839, (88) 01193070284

Resource Person

Md. Anwar Hossain
Md. Anwar Hossain is an Information Technology & Security Professional with M.Sc. in Computer Science & over 12+ years of IT experience in Telecom, Bank ,Multinational & local enterprise , Small medium business and IT Service Provider with notable success in directing IT corporate initiatives while participating in planning, analysis Designing and Lead implementation of Information Technology & security solutions and standards in direct support to business objectives. He is extremely well versed with ITIL v3 & MOF. He served as Technology Specialist for Microsoft Bangladesh part for last 6+years. Presently he is working as freelance consultant to implement IT infrastructure, messaging and collaboration, Unified communication, IT asset management, service desk, business process automation to make business more productive, profitable and competitive as well as security software that drive awareness, decrease exposure and strengthen organizations. He also has hands-on experience in Enterprise regarding various Information technologies including Security application based on Microsoft platform.

He has imparted Information technology including Cisco, Microsoft & security training at various levels in the organizations for Senior Management, implementation team members, end users.

Mr. Anwar has a passion for teaching and learning which is evident from the string of certificates he has obtained and which he also teaches. He conducted classes on MCITP Server admin and enterprise admin , exchange server 2007,2010 CCNA ,CCNP, Microsoft Office . He also conducted ITIL Foundation 3.0 to British High commission, Apollo Hospitals, Sheraton Hotel, NCC Bank, HSBC Bank, Chevron, Singapore Technology, Rajuk, Australia high commission, Banglalink.

ITLI Foundation in IT Service Management: ITIL Foundation V.3
EC Council’s Certificates: CEH
Microsoft Certified Trainer: MCT
Microsoft certified Technology specialist: MCTS (Based on windows server 2008)
Microsoft certified system engineer: MCSE (Based on windows server 2000)
Microsoft certified system administrator: MCSA (Based on windows server 2000&2003)
Cisco Certificates: CCNA,
Juniper Networks certified Internet Associate: JNCIA
Juniper Networks certified Internet Specialist: JNCIS




Workshop Details

Venue:Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka-1213, Bangladesh
Telephone: +880-2-9891190
+880 (2) 8836875
Cell No: (88) 01680878839
(88) 01193070284
Duration: 2 Days (Full day)
Date: September 26-27,2011

Who Can Attend

Any Graduating Students, ICT Professionals, IT Managers. Anyone who wants to build their career in ICT Service Management. No specific prerequisites


Attendees will take a 1-hour Certified Data Center Professional exam.


PowerPoint Presentation, Interactive Lecture, Case Study, Classroom exercise, Question and Answer session.

MS Exchange Server 2010: Configure, Manage, upgrading & Troubleshoot

Course Code:



Today, Business Services are increasingly delivered or enabled using Information Technology. Business and IT management need guidance and support on how to manage the IT infrastructure in order to improve functionality and quality in an cost effective manner.


No specific prerequisites


40 hours Course.

Course Objectives:

The attendee will be able to:

  • Choose an optimum site for mission critical Data Centre’s based on current and future needs
  • Describe all components important for hi-availability in a Data Centre and how to eectively setup the Data Centre
  • Name and apply the various industry standards Describe the various technologies for UPS, resuppression, cooling, monitoring systems, cabling standards, etc. and to choose and apply them effeffectively to enhance the hi-availability of the Data Centre at minimum cost
  • •Review the electrical distribution system to avoid costly downtime
  • •Enhance cooling capabilities and eciency in the Data Centre by using techniques and technologies including new methodologies for high-power cooling requirements of the future
  • Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
  • Create eective maintenance contracts with equipment suppliers ensuring the best “bang for the buck”
  • Setup eective Data Centre monitoring ensuring the right people get the right message
  • Ensure proper security measures, both process and technical are in place safeguarding your companies precious information in the data centre

Course Details:

1. Deploying Exchange Server 2010
• Infrastructure requirements to install Exchange Server 2010
• Install Exchange Server 2010 server roles
• Complete an Exchange Server 2010 installation
2. Configuring Mailbox Servers
• Exchange Server 2010 administrative tools
• Configure Mailbox server roles
• Configure public folders
3. Managing Recipient Objects
• Manage mailboxes in Exchange Server 2010
• Manage other recipients in Exchange Server 2010
• Configure e‐mail address policies
• Configure address lists
• Perform bulk recipient management tasks
4. Managing Client Access
• Configure the Client Access server role
• Configure client access services for Microsoft Office Outlook clients
• Configure Office Outlook Web Access
• Configure Mobile Messaging access to Exchange Server mailboxes
5. Managing Message Transport
• Message transport in Exchange Server 2010
• Configure message transport
6. Implementing Messaging Security
• Deploy Edge Transport servers
• Deploy an antivirus solution
• Configure an anti‐spam solution
• Configure secure SMTP messaging
7. Implementing High Availability
• High availability options in Exchange Server 2010
• Configure high availability for Mailbox server databases
• Deploy highly available non‐Mailbox servers
8. Implementing Backup and Recovery
• Plan backup and recovery
• Back up Exchange Server 2010
• Restore Exchange Server 2010
9. Configuring Messaging Policy and Compliance
• Messaging policy and compliance requirements and options
• Configure transport rules
• Configure journaling and discovery rules
• Configure Messaging Records Management
• Configure personal activities
10. Securing Exchange Server 2010
• Configure role‐based access control
• Configure security for each Exchange Server role
• Configure secure Internet access to Exchange Server
11. Maintaining Microsoft Exchange Server 2010
• Monitor Exchange Server 2010
• Maintain Exchange Server 2010
• Troubleshoot Exchange Server 2010
12. Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
• Upgrade from Exchange Server 2003 to Exchange Server 2010
• Upgrade from Exchange Server 2007 to Exchange Server 2010
13. Implementing Unified Messaging
• Basics of Unified Messaging
• Configure Unified Messaging
14. Advanced Topics in Exchange Server 2010
• Deploy Highly Available solutions for multiple sites
• Implement Federated Sharing

Training Calendar

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AMS Campus Facilities

  • Two Air conditioned seminar halls with projector & audio system [Maximum Capacity up to 50 persons] including video recording capacity.
  • Two different PC Labs (Air conditioned)
  • Centralized server
  • Internet / WIFI facilities
  • Practice facilities in LABS
  • Online Exam Centre
  • Cafeteria & Own cook facility
  • Large lobby with natural surroundings
  • Huge Parking Space
  • Waiting Lounge
  • Distance education facilities
  • Printer, Scanner etc logistics facilities
  • Special Guest Room
  • Registration Booth Arrangement Space
  • 3 Star Accommodation arrangements for foreign guests on demand in walking distance from the center.
    ………and many more

Contact AMS

Academy of Management & Science (AMS)
House #450, Road # 31, New DOHS,Mohakhali, Dhaka-1206, Bangladesh
Cell No: (88) 01616004108
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Academy Location