Six Sigma Yellow Belt
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Certified Lean Six Sigma Yellow Belt (CLSSYB)

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Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka 1213, Bangladesh
Telephone: +880 (2) 9891190, +880 (2) 8836875, Cell No: (88) 01680878839, (88) 01193070284

Resource Person

Ms. Zakia Sultana, is currently heading the Operational Excellence and Quality division in airtel Bangladesh Limited with over 12 years of proffessional expereience and 10 years in the project management feild.. She is a very qualified Project Management and Six Sigma (GB & BB ) Professional with over 1$ billion project delivery experience. she has started her project management career being a member of Warid Launch Team and started the six sigma career in Airtel building the operations from Scratch to a fully established OE function. As a Warid launch team member she managed all the Technical and commercial programs under it. Her current responsibility encompasses from managing organization wide top programs with six sigma methodologies and ensuring all projects in the company are achieving the company strategic objective to ensure organizational strategic goal in an error free and quality environment.

In some of her previous assignments, she has successfully handled more than 28 GB, BB projects and is currently a member of the Central airtel MBB panel. she has a wide service experience in the telco sector as well as the IT sector. she also brings to the table her experience in developing green field operations under the project management and six sigma platform.

Before joining Warid/airtel telecom, she was working in Grameenphone and millennium software limited which is one of the major software firms in Bangladesh. Ms. Zakia sultana is a graduate from American University of Asia (Dubai campus) and has completed many management diploma’s from University of Huston clear lake, Texas, USA.

Workshop Details

Six Sigma Yellow Belt Training course in Dhaka, Bangladesh
Venue: Academy of Management & Science (AMS)
House # 89/E, Road # 13/C, Block # E, Banani, Dhaka-1213, Bangladesh
Telephone: +880-2-9891190, +880 (2) 8836875
Cell No: (88) 01680878839, (88) 01193070284


The exam comprises of 60 questions in 1.5 hours out of which the candidate needs to score 70% to pass.

Retaking of exam
1. If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
2. The exam can be taken any number of times.

Certification Validity
The Certified Lean Six Sigma Yellow Belt (CLSSYB)™ Certificate is valid for life


  • PowerPoint Presentation
  • Interactive Lecture
  • Case Study
  • Best practice/six sigma motivational Video’s
  • Class room exercise
  • Question and Answer session

Certified Lean Six Sigma Yellow Belt (CLSSYB)


Certified Lean Six Sigma Yellow Belt (CLSSYB) exam comprises of basics of the Lean Six Sigma Methodology and supports improvement projects as a part of a team. A Lean Six Sigma Yellow Belt possesses an understanding of the aspects within the phases of D-M-C. They apply this knowledge to all aspects of their primary functions. Six Sigma is a business strategy that focuses on product and service excellence, to create a culture that demands perfection. The DMAIC methodology is the roadmap to achieving this target. This e-Learning course attempts to train novices on the principles of Six Sigma and takes them through the DMAIC process.


16 Hours / 2 Days

Course Objectives:

  • Recognize the advantages of Six Sigma
  • List the industries where it can be applied
  • Explain the use of the DMAIC methodology to achieve process excellence
  • Describe the use of statistics in applying the DMAIC methodology

Course Details:


  • Six Sigma: Concept and History
  • Six Sigma: A Breakthrough Improvement
  • Three Sigma vs. Six Sigma
  • Six Sigma – Roles and Responsibilities
  • How Six Sigma Works

Module 2 – DEFINE

  • Team Charter
  • Business Case
  • Problem Statement
  • Goal Statement
  • Project Scope
  • Milestone
  • Resource Plan
  • Team Charter Format

Module 3 – MEASURE

  • Tools for Measure
  • Process Mapping – Definition
  • Process Mapping – Need and Benefits
  • Process Map – Elements
  • High-level Process Map
  • Process/product Drill-down Tree
  • Data Collection Plan
  • Process Capability Analysis


  • Definition – Statistics
  • Data Types – Discrete and Continuous
  • Data Types – Differences
  • Normal Curve
  • Distribution and its Types
  • Descriptive Statistics

Module 5 – ANALYZE

  • Tools for First Stage – Histogram
  • Tools for First Stage – Pareto Chart
  • Tools for First Stage – Stratification
  • Tools for Second Stage – Brainstorming
  • Tools for Second Stage – CED
  • Tools for Second Stage – Control Impact Matrix
  • Tools for Second Stage – Five Why Analysis

Module 6 – IMPROVE

  • Identify Vital Causes – Scatter Diagram
  • Identify Vital Causes – Correlation Coefficient
  • Identify Vital Causes – Regression Analysis
  • Propose Solutions – Pugh Matrix

Module 7 – CONTROL

  • Control Plan
  • Control Charts
  • Control Charts – Appropriate Selection
  • Control Chart – Types
  • Individual and Moving Range Charts
  • Attribute Control Charts

Module 8 – A Lean Glossary

Training Calendar

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AMS Campus Facilities

  • Two Air conditioned seminar halls with projector & audio system [Maximum Capacity up to 50 persons] including video recording capacity.
  • Two different PC Labs (Air conditioned)
  • Centralized server
  • Internet / WIFI facilities
  • Practice facilities in LABS
  • Online Exam Centre
  • Cafeteria & Own cook facility
  • Large lobby with natural surroundings
  • Huge Parking Space
  • Waiting Lounge
  • Distance education facilities
  • Printer, Scanner etc logistics facilities
  • Special Guest Room
  • Registration Booth Arrangement Space
  • 3 Star Accommodation arrangements for foreign guests on demand in walking distance from the center.
    ………and many more

Contact AMS

Academy of Management & Science (AMS)
House #450, Road # 31, New DOHS,Mohakhali, Dhaka-1206, Bangladesh
Cell No: (88) 01616004108
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Academy Location